Posted by bennyblogger on May 30, 2016
The grand American traditions of nostalgia, baseball and Priority Mail come together for the latest edition of Your Postal Podcast, available now at YourPostalPodcast.com. You’ll also hear about the new Forever Stamps honoring our National Parks’ 100th anniversary in our regular news roundup segment.
Both the audio and transcript versions of this edition and an archive of previous shows are available at YourPostalPodcast.com. You can also listen to the podcast on your mobile device at YourPostalPodcast.com/mobile, or search “Your Postal Podcast” at the iTunes Store.
Posted by bennyblogger on May 26, 2016
When Lincoln, NE, College View Station Retail Associate Heather Bayless saw a business customer lugging more than 200 packages, all without postage, into the office to mail to customers, she knew she could help improve the customer experience.
Bayless discussed online postage opportunities as well as package pickup with the customer. The business owner was intrigued by the time saving proposition and agreed to look into USPS.com. Shortly thereafter, Field Sales Representative Christy Funcke worked with the customer and walked her through the process of using USPS online solutions to prepare and mail her shipments.
The customer now takes advantage of the benefits of PC Postage and saves a trip to the Post Office by having her shipments picked up by her carrier.
Posted by bennyblogger on May 25, 2016
Delivering mail safely day after day is no easy accomplishment. It takes concentration on the task at hand and a keen awareness of one’s surroundings. Recently, one rural carrier in Grinnell, KS, received an award for his dedication to safe delivery.
Joe Rehmer received the coveted Million Mile Award earlier this month for 30 years of accident-free driving. Since he started in 1985, Rehmer has focused on the safe operation of his vehicle to ensure that he and his customers enjoyed consistent delivery without injury. He looks forward to continuing that effort.
“He’s a great example for others to follow,” said Oakley Postmaster Susie Paintin. “We’re proud of his accomplishment.”
Posted by bennyblogger on May 23, 2016
When an elderly customer in Long Pine, NE, repeatedly sent money orders via Certified Mail to an address in Florida, Retail Associate Charity Fay evaluated the situation and told the woman that she was likely the victim of a scam. The woman accepted that conclusion and agreed to refrain from sending any additional money to the recipient.
The following week, the elderly woman sent several additional money orders to the same recipient via Priority Mail Express. Fay concluded that the woman didn’t fully understand that she was the target of a scam, so the concerned associate contacted the Postal Inspection Service for assistance.
A postal inspector visited the woman and her husband at their home and explained the situation to them. That’s when the husband told the inspector that they’ve lost approximately $40,000 in the last 10 years to scams.
While the elderly victims aren’t able to recover the majority of their losses, Fay’s concern for the welfare of her customers allowed the Postal Inspection Service to recover $965 that the woman recently sent to scammers.
Posted by bennyblogger on May 20, 2016
This past Saturday, generous donors throughout the country showed their support in the fight against hunger by placing non-perishable food items next to their mailboxes. In the 24th annual National Association of Letter Carriers’ Stamp Out Hunger Food Drive, letters carriers nation-wide collected millions of pounds of food to donate to local food banks just in time to restock empty pantries for the summer months.
In 2015, over 71 million pounds of food was collected by postal carriers nationally, feeding an estimated 30 million people. Over the course of the 24-year history, the Stamp Out Hunger Food Drive has collected well over one billion pounds of food.
Posted by bennyblogger on May 19, 2016
Safe driving is always worth the effort it takes to maintain an accident-free record. For Phoenix, AZ, South Mountain Station City Carrier Richard Villa, that involves 30 years of careful attention to all safety rules of the road.
Phoenix Customer Service Operations Manager David Coronado recently had the pleasure of presenting Villa with a Million Mile Award for his accident-free driving record. Villa started his career with the Postal Service in 1986, and has served at the South Mountain Station ever since.
When asked about his safe driving success, Villa shared his wisdom to help fellow employees follow in his footsteps of success.
“Always be aware of your surroundings when driving a motor vehicle,” said Villa.
Posted by bennyblogger on May 18, 2016
Phoenix P&DC Senior Plant Manager Clyde Jones and NextStudent Academy Founder and International Jazz Day AZ Producer William “Doc” Jones unveiled the Sarah Vaughan Forever Stamp at the Lunchtime Jazz concert at CityScape in Downtown Phoenix, AZ. Joining them for the presentation were students from the Phoenix Country Day School who regaled attendees with their musical prowess.
The Sarah Vaughan stamp is now available for purchase at usps.com/stamps, at 800-STAMP24 (800-782-6724) and at Post Offices nationwide.
Posted by bennyblogger on May 16, 2016
Saturday, May 14, marks the 24th anniversary of America’s largest-single day of giving — the National Association of Letter Carriers’ Stamp Out Hunger Food Drive in Partnership with the U.S. Postal Service, National Rural Letter Carriers’ Association, Valpak, United Way, AFL-CIO, United Food and Commercial Workers International Union, and other partners.
Currently, 48 million Americans, including one in five children, are unsure where their next meal is coming from. Studies have shown that lack of adequate nutrition affects cognitive and behavioral development in children.
In 2015, over 71 million pounds of food was collected by Postal carriers nationally, feeding an estimated 30 million people. Over the course of the 23-year history, the Stamp Out Hunger Food Drive has collected well over one billion pounds of food.
To participate in this year’s drive, leave a non-perishable food donation in a bag by the mailbox on Saturday, May 14. Your carrier will make sure it reaches a pantry for those in need.
Posted by bennyblogger on May 12, 2016
When bone chilling weather recently covered the landscape in a sheet of ice in Colorado Springs, CO, not everyone was fully prepared to handle the frosty blast. One elderly woman was outside her home when she slipped on the icy ground and fell hard onto the unforgiving surface below. Though a neighbor had arrived to render assistance, that person wasn’t able to provide the help the injured customer needed. That’s when a helping hand from a concerned carrier came upon the scene.
Rockrimmon Station City Carrier Debra Patterson was delivering along her route when she heard the call for help. Patterson rushed to the customer and attempted to assist the injured woman up from the ground with the help of the customer’s neighbor, but they were unable to do so. Refusing to give up on the customer, Patterson knocked on the doors of nearby residences and solicited assistance while the neighbor on scene dialed 911. With the extra support, the woman was lifted off the ground and into a chair on the porch where Patterson waited with her until emergency responders arrived.
For her heroic efforts, Colorado Springs Postmaster Sam Reed presented Patterson with a USPS Hero Award. The customer is currently on the road to recovery from a broken hip suffered in her fall.
Posted by bennyblogger on April 22, 2016