Freezing young girl rescued by her carrier

Blair, WI, Rural Carrier Associate Mike Ressel

Blair, WI, Rural Carrier Associate Mike Ressel was delivering his route when he spotted a very young girl outside wondering around half-dressed in the cold winter weather. He secured his vehicle and went to speak with the little girl.

She was looking for her mother who had left the night before to get groceries, leaving her daughter by herself. By the next morning, the girl’s mother still had not returned home.

Ressel put the shivering girl in his jeep, contacted the Trempealeau County police department and brought the girl to a neighbor’s house. He stayed with the girl and the family until police arrived.

He also called Blair Postmaster Andrew Stevens to be certain that he was handling the situation correctly. When police arrived, he gave a statement and then continued on with his route.

“This is a sad story, but it makes me proud as a manager to know I have employees who truly care about not only their jobs, but the customers they serve,” Stevens said. “This could have ended very differently and we are all proud of Mike’s actions.”

Coping with the Cold and Introducing New Technology


In this edition of Your Postal Podcast you’ll discover why a carrier in Fairbanks, AK, takes cold showers in the morning to stay warm despite sub-zero temperatures.

Plus, the podcast will introduce you to a cool new device that’s improving customer service in some Arizona Post Offices.

And, you’ll get a roundup of the latest postal news and learn how you can enter to win a set of Latin Music Legends Commemorative Prints and Forever Stamps.

You can read a transcript of this show here.

Listen to Your Postal Podcast on your mobile device at

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