The only way to bring criminals to justice is to create awareness of their ill-deeds. To help catch those who have perpetrated mail fraud against you, report issues to the U.S. Postal Inspection Service online:
- Mail fraud– May include scams or deceptive ads via the mail, or postage fraud.
- Mail theft– Under Inquiry Type, select Problem. Under Customer Service, select Support, and Mail Theft. Under Additional Information, explain why your complaint is mail theft-related.
- Identity theft
- Unsolicited Sexually Oriented Advertising
If you believe you’re a victim of fraud related to the U.S. Mail, including mailed sweepstakes, lotteries, on-line auctions, work-at-home scams or chain letters, report your concern to the U.S. Postal Inspection Service as mail fraud.
All information is voluntary, but the more you provide, the more likely it is that you can be helped. The Postal Inspection Service may share your information with other agencies if it comes under their jurisdiction. See the Privacy Act Statement for more details. This site uses secure methods to transfer data.
The Postal Inspection Service will contact you only if more information is needed. Data is gathered on mail-related crime to determine whether a violation has occurred. While there is no guarantee lost money or items can be recovered, your information can help alert Postal Inspectors to problem areas and possibly prevent others from being victimized. Inspectors base their investigations on the number, substance and pattern of complaints. Keep all original documents related to your complaint.
To file a complaint over the phone, call 1-800-ASK-USPS (1-800-275-8777).
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