Mail moments of nostalgia and networking

Left: Elena Heer (L), daughter of Guernsey, WY, Clerk Jane Heer and Guernsey Postmaster  Curt Artery saddled up under the light of a full moon during a recent Pony Express ride  reenactment. Right: Author Laura Vanderkam uses personalized stationery when keeping in touch with friends and contacts.

Left: Elena Heer (L), daughter of Guernsey, WY, Clerk Jane Heer and Guernsey Postmaster
Curt Artery saddled up under the light of a full moon during a recent Pony Express ride
reenactment. Right: Author Laura Vanderkam uses personalized stationery when keeping in touch with friends and contacts.

Get an audio peek behind the scenes of a Pony Express ride reenactment on the new edition of Your Postal Podcast, online now.

You’ll also hear from the author of a recent Fast Company article on how to network with others through the mail.

The podcast is optimized for mobile listening – just go to YourPostalPodcast.com/mobile on your personal mobile device. You can also listen to the program by searching for “Your Postal Podcast” on iTunes or YouTube.

Both the audio and transcript versions of this month’s edition and an archive of previous shows are also available at YourPostalPodcast.com. If you have questions about how to access the podcast, please email us at yourpostalpodcast@usps.com.

A fair to remember

USPS Seattle District Field Recruiter Terry Barker discusses available employment opportunities at USPS with Washington State’s Sixth District Congressman Derek Kilmer (center).

USPS Seattle District Field Recruiter Terry Barker discusses available postal employment opportunities at a Tacoma job fair with Washington State’s Sixth District Congressman Derek Kilmer (center).

During a recent Veteran’s Resource fair in Tacoma, WA, job candidates visited with many interested employers. One of the employers in attendance was the U.S. Postal Service

Seattle District Field Recruiter Terry Barker greeted attendees with a wealth of knowledge about USPS and currently available positions. More than 100 information packets were handed out to prospective employees during the fair.

Washington State’s Sixth District Congressman Derek Kilmer also stopped by the Postal Service’s booth to learn more about the opportunities available for his constituents.

New Look for Usps.com

newusps

The Postal Service recently changed usps.com to make it easier for customers to use.

The changes include simplifying the website’s navigation tools to focus on its most popular pages — such as mailing and shipping, tracking packages, managing mail and the Postal Store.

Pages specifically for business customers and international shipping also will be designated, and useful information will be re-organized to help customers find what they are looking for faster.

To check out the new features offered on the enhanced website, click here.

Mobile Point of Sales

Retail Associate Roberta Castaneda helps a customer with her mailing.

Retail Associate Roberta Castaneda helps a customer with her mailing.

Currently in the testing phase of deployment, a Mobile Point of Sales (mPOS) system allows lobby assistants to service customers in the lobby rather than at the retail counter.

The systems allows for simple retail transactions, such as stamp purchases, acceptance scans, and Priority Mail postage labels, and helps reduce overall wait time in line.

Priority Mail postage labels generated by the mPOS system includes the service commitment, tracking number, origin ZIP Code, date, and purchase amount.

The new system is currently being tested in 50 Post Offices across the nation to gauge effectiveness, including the Sierra Adobe, AZ, Post Office. Sierra Adobe Retail Associate Roberta Castaneda enjoys the opportunity to assist customers from outside the usual counter space.

“Roberta is enthusiastic and loves working with customers using the new technology,” said Arizona District Marketing Manager Corliss Douglas.

This latest innovative technology is one of the many examples of how the Postal Service is continuously enhancing its service to provide unparalleled value to its customers.

Twelve carriers caroling

Twelve carriers caroling

Jamie Wright, Postmaster of Lost Hills, CA, portrays a singing letter carrier in the Postal Service’s holiday TV ad promoting Priority Mail.

This edition of Your Postal Podcast comes home for the holidays with a look at the U.S. Postal Service’s popular new television commercial promoting Priority Mail. One of the Postal Service employees who appeared in the tuneful TV spot provides a look behind-the-scenes.

You’ll also hear a roundup of the latest postal news and learn how you can enter to win a set of Garden of Love Notecards in time for Valentine’s Day.

Click here to listen to the podcast. Click here for a copy of the transcript.

2014 Postal Payroll Calendar

2014 payroll calendar long

Changing Addresses the Right Way

Changing addresses the right way

Most individuals who change addresses would like their mail to follow them to the new location. The Postal Service offers both low and no cost solutions for helping customers with new arrangements. While the best and most secured method of changing a mailing address is directly through the Postal Service, other businesses have tossed their hat into the ring and are attempting to profit from a customer’s move.

Service companies have cropped up that offer to assist individuals in changing their address online. For a fee, such as $29.95 per request in one example, the company will accept change information from the customer and transmit it to the Postal Service. While some of these businesses might provide the service they tout, the fees involved are considerably more expensive than if a customer chose to file the change directly with USPS. It’s also possible that the company, completely unaffiliated with USPS, may not offer a legitimate service at all, keeping a customer’s money without keeping their service commitment.

The safest and least costly way to submit a change of address is directly through the Postal Service.

Individuals looking to change their address can do so online at the official USPS website https://moversguide.usps.com or over the phone at 1-800-ASK-USPS. A $1 fee for each request is required for identification purposes. Customers can also choose to print their request for free at https://moversguide.usps.com or head to their local Post Office and request a Movers Guide, also for free.

Priority: You

Priority Mail

Hi all, Benny here. My friends at the Postal Service just put out a new video I think you’ll enjoy.

The video is called Priority: You, and it shows many of the hardworking people at USPS as they process and deliver the mail. I remember when there were only 3.8 million people in the United States during the first census of 1790. We sure had our hands full back then working to build a new nation and the infrastructure to support it, but one of my fondest memories was the pride in seeing the creation and expansion of the nation’s new Post Office. It was a wonderful sight, and I took great joy in hearing about the hard work and dedication of postal employees to deliver mail to a growing country.

I know times have changed a bit since then, but what hasn’t changed is that same hard work and dedication of today’s postal employees. The new video brings a smile to my face as a reminder that while some things might have changed since my time, the good people that process and deliver mail continue to work hard in bringing smiles to the faces of the citizens of this great nation.

I hope you enjoy seeing the many terrific people of the Postal Service in this video as much as I did.

Until next time,

 

Benny

Priority Mail Express

Priority Mail Express

Coming this Sunday, July 28, Express Mail becomes Priority Mail Express. While the name and package appearance will change, the product retains all of its existing features including next day or second day delivery, a money back guarantee, and $100.00 of insurance coverage.

Express Mail name changes include:

  • Priority Mail Express is the new name for Express Mail.
  • Priority Mail Express International is the new name for Express Mail International.
  • USPS Corporate Account (USPSCA) is the new name for Express Mail Corporate Account (EMCA).

Priority Mail Express continues to include:

  • Guaranteed Delivery Date
  • Guaranteed Delivery Time
  • USPS Tracking Included
  • Insurance Included
  • Pickup Available

Tune in tomorrow for an update on Priority Mail shipping and enhanced features.

Postal Coloring Page for Kids

colorpag

This inspirational coloring page created by Sycamore, OH, Postmaster Earl Musick shows a day in the life of a postal worker on his daily route. Can you help him add a little more color to the scene to brighten his day?

  • Hello, I'm Benny the Blogger: I'm the world's most famous postal employee. My hobbies are snappy quotes, kite flying and publishing. I was born Jan. 17, 1706, but don't call me old.

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