Colorado Springs, CO, Postmaster Sam Reed recently received a hand-written customer compliment from Bonnie Bouldon celebrating the work of USPS and her carrier, Melvin Carrasquillo from Antares Station. The following is an excerpt from that note:
“USPS Thank you! You Rock!
“You are very much appreciated! Always reliable! Always honest! Always trustworthy! Always dependable! The only federal department that can be 100 percent relied on to always do a super job. You’re the best. Thank you!”
In response to the letter of praise, Reed also wrote a letter of praise for Carrasquillo and presented him with a #PostalProud t-shirt as a thank you for his outstanding service.
“It is clear that customer service is very important to you,” Reed wrote in his letter. “Thank you for your continued efforts to provide good customer service.”