Mooving the extra mile for customers

Curtis, NE, Rural Carrier LouAnn Wood

Curtis, NE, Rural Carrier LouAnn Wood

As Curtis, NE, Rural Carrier LouAnn Wood drove along her route following a heavy rainstorm, she came across a cow lying on the ground. The animal didn’t budge as she approached and she assumed it had succumbed to the storm. Wood owns cattle on her own property and felt concerned that there might be a calf somewhere without its mother.

With no cell service in the canyon, she continued along the road until she reached the next mailbox. There, she asked an individual about the cow. The person denied ownership, but suggested that it might belong to a neighbor. When Wood later exited the canyon, she called that neighbor and told her the bad news about the cow. The woman thanked Wood for the information and called her own husband to have him check out the situation.

The embankment the cow had been standing on gave way due to the heavy rain and it fell down in the process. Unable to get back up, the animal remained on the ground until its owner rendered aid.

The customer called Wood later on and told her that the cow is doing well and is back with its calf. She also thanked the concerned carrier for the information and for watching out for her customer’s animals.

“LouAnn is a great, conscientious carrier who is very good at her job!” said Curtis Postmaster Susan Kugler.

Train Narrowly Avoids Collapsed Bridge

Logan, IA, Rural Carrier Candace Marcum

Logan, IA, Rural Carrier Candace Marcum

After a heavy night of rain, Logan, IA, Rural Carrier Candace Marcum noticed signs of storm damage along her route the next day. As she passed by a particular bridge supporting a set of train tracks, she noticed the banks below it had disintegrated from the storm. While the bridge itself was still intact, it was a situation Marcum wanted to keep an eye on just in case.

When she finished her route, she returned to the location of the bridge and verified that her instincts were correct. The bridge collapsed as a result of the erosion. Marcum wasted no time in calling the local Sherriff’s office to report the occurrence. Shortly after her call, the office relayed the information to the railroad station.

A train 40 minutes away from the time of her call was scheduled to cross the bridge. If not for Marcum’s warning that the bridge was out, the train would have been unable to stop in time to avoid the washed-out bridge. Assistant Chief Engineer of Structures for the railroad Jeffrey Mancuso credited Marcum for saving the two lives aboard the train. Postmaster Ronda Schaben wasn’t surprised by Marcum’s conscientious actions.

“Candy is very involved in the community that she serves and pays attention to her customers and details along the way,” said Schaben.

Neither Rain, Nor Snow, Nor Moose Can Stop the Mail


Though the moose in this photo wanted to travel his own way across the road, it didn’t stop Victor, MT, Rural Carrier Linda Stone from delivering to her customers.

A customer recently sent a card to Postmaster Jason Uskoski praising Stone’s unwavering dedication to her job:

“Not snow, not rain, not wind nor moose can stop USPS Mail Carrier Linda Stone from delivering the mail on Bear Creek Trail in Victor, Montana.

“Jack and Jane H.”

  • Hello, I'm Benny the Blogger: I'm the world's most famous postal employee. My hobbies are snappy quotes, kite flying and publishing. I was born Jan. 17, 1706, but don't call me old.

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