Ladder slip leads to hospital trip

Clearfield, UT, Rural Carrier Paul Littrell

Clearfield, UT, Rural Carrier Paul Littrell

While Clearfield, UT, Rural Carrier Paul Littrell delivered along his route on Halloween, he thought he heard the faint sound of someone calling for help. When he traveled in the direction of the call, he spotted an older man on the ground bleeding from the back of his head.

Harold was in the process of climbing down the ladder on the side of his boat when his foot slipped through a rung. With his foot trapped in the ladder, he fell backwards, unable to brace himself against an impact with the ground.

Littrell found Harold and immediately dialed 911. While waiting for emergency responders to arrive, Littrell located a towel and placed it against the back of Harold’s head. He then obtained a blanket from the man’s garage and wrapped it around him to keep him warm. Once the paramedics arrived, Littrell returned to his route.

Harold’s wife was grateful for the assistance and sent a personal letter of thanks to Littrell.

“Thank you again for not only your service in delivering daily mail, but for going far beyond your responsibilities to be an ‘angel in the flesh’ in my husband’s time of need!” said Julie.

Call of life

Lincoln, NE, City Carrier Zach Paremske

Lincoln, NE, City Carrier Zach Paremske

Lincoln, NE, City Carrier Zach Paremske was delivering along his route recently when he saw a customer on her porch. As soon as the customer spotted Paremske, she whispered “help me.” The woman looked to be in pain and in need of medical attention.

Paremske immediately called 911 and related the situation to the dispatcher. After the call, he remained with the customer until paramedics arrived. That’s when he discovered the woman had stomach surgery the previous day and was experiencing complications.

“Zach is a very conscientious employee and his quick action in this situation may have saved this customer’s life,” said Lincoln Postmaster Kerry Kowalski.

Carrier saves elderly man from hard fall

Oberlin, KS, City Carrier Assistant Tyler Bruggeman

Oberlin, KS, City Carrier Assistant Tyler Bruggeman

While Oberlin, KS, City Carrier Assistant Tyler Bruggeman was delivering along his route recently, he heard desperate cries for help coming from of a nearby residence.

Bruggeman knew that the elderly man who lived at the home depended on a walker for mobility, and feared he had fallen. With great concern, the newly hired CCA immediately leaped into action to investigate.

When he knocked on the man’s door, he heard the man call for his help from the other side. Bruggeman entered the home and discovered that his customer had fallen several hours earlier and was unable to get up on his own.

Bruggeman called for emergency medical assistance and the man’s family to let them know what had happened. He then stayed with the man to provide comfort until help arrived.

“This young man was very composed and handled the situation well given the circumstances,” said Postmaster Alexis Basgall.

Carrier uses CPR to save dying infant

Independence, MO, City Carrier Audrey Odell

Independence, MO, City Carrier Audrey Odell

While delivering mail along her route recently, Independence, MO, City Carrier Audrey Odell heard a woman yelling. “Someone help us, my baby!” the woman screamed.

Odell approached the cry for help and stopped her vehicle near a woman sitting on the ground holding a child. The concerned carrier dismounted and secured her vehicle, then moved quickly to the woman.

“Do you know CPR?” the woman frantically asked.

“Yes,” Odell replied.

Without hesitation, Odell took the infant from his mother and set him on the ground. She performed Cardiopulmonary Resuscitation for the next five minutes until paramedics arrived. Though the child remained in the hospital for some time following the incident, he is alive due to the extraordinary efforts of his local letter carrier.

“We’re very proud of Audrey recognizing the need to assist, and stepping in to assist,” said Mid-America Manager Gail Hendrix.

In addition to official recognition by the Postal Service, the Independence Police Department also intends to celebrate Odell’s heroic actions.

Carrier saves life of boy suffering toxic ingestion

Nampa, ID, City Carrier Assistant Ted Porter

Nampa, ID, City Carrier Assistant Ted Porter

Nampa, ID, City Carrier Assistant Ted Porter was on his route recently when he heard a young boy cry out for help. He rushed over to the boy and found him sprawled on the ground, foaming at the mouth. The boy tried to speak to Porter, but the words he used were unintelligible and didn’t make sense to Porter.

“I could tell he was in deep trouble,” said Porter. “So I called 911 and waited for the police to arrive.”

Porter remained with the boy until the paramedics rushed him to the local hospital. Later on, he discovered how grave the situation was for the young boy.

The boy and his friend had ingested a narcotic called spice for the first time after school. According to medical professionals, that first encounter with the drug would have been a fatal one if Porter hadn’t obtained help as fast as he did. Even with the speedy assistance, the boy’s heart stopped for 16 seconds during the next three days he spent in the hospital.

“He is recovering well thank God and to Ted for his prompt response and attention to my son,” said the boy’s mother.  “My son would like to thank him for saving his life and so would my husband and I! He went way above and beyond his job and we will never forget him and have a way bigger appreciation for all postal workers.”

Nampa Postmaster Henry Medel is grateful to have Porter on his team.

“Ted is an excellent employee, but more importantly, a great human being who cares about his fellow man,” said Medel. “It is indeed a privilege to have someone like Ted Porter as part of the Nampa postal team.”

Missouri carrier leaps into action to save the life of a dying child

While delivering mail along her route recently, Independence, MO, City Carrier Audrey Odell heard a woman yelling.

“Someone help us, my baby!” the woman screamed.

Odell approached the cry for help and stopped her vehicle near a woman sitting on the ground holding a child. The concerned carrier dismounted and secured her vehicle, then moved quickly to the woman.

“Do you know CPR?” the woman frantically asked.

“Yes,” Odell replied.

Without hesitation, Odell took the infant from his mother and set him on the ground. She performed Cardiopulmonary Resuscitation for the next five minutes until paramedics arrived. Though the child remained in the hospital for some time following the incident, he is alive due to the extraordinary efforts of his local letter carrier.

“We’re very proud of Audrey recognizing the need to assist, and stepping in to assist,” said Mid-America Manager Gail Hendrix.

In addition to official recognition by the Postal Service, the Independence Police Department also intends to celebrate Odell’s heroic actions.

Elderly woman rescued from injury by worried carrier

Lincoln, NE, Indian Village Station City Carrier Jean Foree

Lincoln, NE, Indian Village Station City Carrier Jean Foree

While Lincoln, NE, Indian Village Station City Carrier Jean Foree was delivering along her route recently, she discovered four day’s worth of mail in a customer’s mailbox. For this particular elderly customer, two days of accumulation was a rare occurrence. The more sizeable volume of mail in the box concerned Foree, so she investigated further.

She approached the home and spotted four editions of the daily newspaper sitting on the porch. The discovery prompted Foree to ring the bell and knock on the front door to check on the customer’s well-being, but there was no response. She followed the perimeter of the house to see if she could view the customer inside, but when she found an unobstructed window, she discovered neither the customer nor anything out of the ordinary.

Foree continued on her route and returned to the station afterward, where she discussed the situation with her supervisors. They recommended she contact the local police and ask them to perform a welfare check. Foree followed their advice and agreed to meet officers at the customer’s home. Once there, officers were able to get the customer to respond to their presence, but the elderly woman was unable to get to the door. With paramedics and firefighters standing by, officers forced entry through the front door, allowing paramedics to retrieve the customer to take her to a hospital for care.

“Jean’s actions are a testament to the great work our carriers do every day,” said Postmaster Kerry Kowalski. “Jean is always watching out for her customers and her persistence and genuine concern for Ms. Rouser on March 12th probably saved Ms. Rouser’s life. We are proud to have Jean as part of our Team!”

Desperate call for help answered by conscientious carrier

Willmar, MN, Rural Carrier Becky Knutson

Willmar, MN, Rural Carrier Rebecca Knuteson

When Willmar, MN, Rural Carrier Rebecca Knuteson approached the home of a customer while delivering along her route, she heard a distinct cry for help. Knuteson couldn’t see the person calling for help inside the home, so she immediately dialed 911 on her phone.

Shortly after notifying the dispatcher of the situation, paramedics arrived on scene. Both the paramedics and a neighbor were able to make their way into home where they found the customer laying on the floor of the basement. The woman had fallen to the ground and remained there for four days until help arrived.

The customer was so appreciative of the assistance that she thanked Knuteson and first responders publicly in a letter written to and published by a local newspaper. “I am lucky to be here and am so grateful to these angels,” the customer said in her letter.

  • Hello, I'm Benny the Blogger: I'm the world's most famous postal employee. My hobbies are snappy quotes, kite flying and publishing. I was born Jan. 17, 1706, but don't call me old.

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