Most Trusted Agency


The Postal Service ranks highest among all federal agencies in positive public opinion, according to a recent survey.

In mid-November, Gallup polled more than 1,000 adults in all 50 states. Nearly three-quarters of respondents agreed the Postal Service does an excellent or good job, scoring higher than the FBI, the Centers for Disease Control and Prevention, NASA and nine other agencies.

The positive ratings stretched across all demographics. Seventy-three percent of women and 70 percent of men gave their thumbs up. Perhaps surprisingly, the highest marks came from adults ages 18 to 29, with 81 percent favorable ratings.

The poll results highlight the great job our employees do every day to meet our customers’ evolving mailing and shipping needs,” said Postmaster General Pat Donahoe.

Your Postal Podcast #19, now online

Now playing at!
This special holiday edition of the podcast produced especially for U.S. Postal Service employees includes a visit with syndicated radio host Kim Komando. Kim talks about her campaign to help listeners from around the country send holiday military care packages via Priority Mail.

You’ll also learn how two postmasters have been bitten by the craze surrounding the Twilight series of books and movies because they serve the towns where the stories are set.

Finally, a grateful customer shares her heartfelt letter of thanks to the Postal Service for a special holiday delivery.

YPP#19, like all previous editions, can be downloaded free from the iTunes story or through any other RSS feeder. Or, simply listen directly form the website.

For a transcript of this podcast, click here. Also, check out for daily news and information about all things Postal.

Your Postal Podcast is always seeking your feedback or story ideas. To reach us, please click here. Merry Christmas and Happy Holidays from everyone at!

Post Office takes the cake

Since using Priority Mail Flat Rate Boxes is a piece of cake, Mondamin, IA, Postmaster Bonnie Schraeder figured she would bake a 3-layer cake, decorate it to look like a flat rate box, and enter it in a baking contest and auction as part of the town’s annual Heritage Day celebration.

Throughout the 3-day celebration, Mondamin postal employees spread the word about the value and convenience of Flat Rate Boxes and alternate access. Schraeder walked in the Heritage Day Parade dressed as a Priority Mail box. Rural Carrier Susan Lawrenson followed in her mail delivery jeep, which was adorned with flashing lights, and all sizes of Priority Mail Flat Rate Boxes and USPS conveniences such as Click-N-Ship, Carrier Pickup, Stamps by Mail and more. The Post Office parade entry won 1st place in the business category.

Joining the fun was Postmaster Relief Lenka Knowski, who decorated the Post Office front window with Priority boxes and patriotic ribbons. Last but not least, Rural Carrier Candace Markum and Rural Carrier Associate Debra Wallis made sure the mail was delivered to the two rural routes on time while the rest of the office enjoyed the day with the celebration in the park.

“The Mondamin, Iowa Post Office plays an active part in the town’s life every day, but even more so during the annual Heritage Day celebration.” said Schraeder. “We always have an attractive seasonal display in our front window, but this year we focused on advertising our services as well.”

Benny likes these guys, because they have fun!

Postmaster Bonnie Schraeder holding the cake. To to the right is Rural Carrier Candy Marcum, and to the left is PMR Lenka Knowski . In the back row RCA Debra Wallis and Rural Carrier Susan Lawrenson. Look closely and you will see Carry, the Post Office mascot, in the window display.

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Listen to Your Postal Podcast, episode 14 for big news

The latest Your Postal Podcast is up for your listening pleasure. Hold on to your wigs, but you’ll hear news that you haven’t seen anywhere else. There’s big changes coming to tracking and tracing and you’ll hear it first here.

Also in this episode just what it will take to issue a Michael Jackson stamp.

You’ll also hear about the results of the Priority Mail ad campaign. Just how good is that Al guy?

And you’ll meet the owner of a unique coffee shop in Des Moines who relies on Click-N-Ship to perk up her worldwide business. We’ll also take you across the border and visit with Canada Post. It shares many of the Postal Service’s same challenges — and yet still, they make a profit.

So if a 250 year-old-guy can listen to podcasts, so can you. So…Click here and listen to the 13-minute episode at your desk or your home. Or, you can subscribe to it in iTunes by clicking here.
It’s okay. Trust me. And while you are at it, check out the previous episodes here, at

To read a transcript of episode 14, click here.

And finally, after you listen, comment here.

What do you think?

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The Professor and the Postmaster

If you watch any television (an invention not around in my early days), you would recognize John Scherer from his TV commercials promoting his company and its educational products.

Scherer is the founder and CEO of Video Professor Inc., which is the industry leader in self-paced computer software tutorials to teach computer skills via CDs and online. The company also provides educational offerings targeted to those who want to learn about as digital photography, wireless networking, booking on-line travel, and eBay buying and selling.

Recently John Scherer and his company were honored at one of my favorite events, the National Postal Forum, held in Washington DC. The event is the mailing industry’s premier national trade show. More than 5,000 mailing industry professionals attended.

Video Professor’s John Scherer received the national Corporate Business Achievement Award from USPS Chief Operating Officer Pat Donahoe and President of Mailing and Shipping Services Bob Bernstock.

“We are pleased to honor John and Video Professor for their innovation, creativity and leadership,” said Bernstock. “By using Priority Mail Flat-Rate Boxes and other mailing products and programs, they have produced winning business results.”

“All of us at Video Professor are gratified to receive this recognition from the United States Postal Service,” said Scherer. “This is a great example of how government and private enterprise can work together to achieve mutually beneficial goals.”

Video Professor Inc. Founder/CEO John Scherer met with USPS Postmaster General John Potter at the National Postal Forum.
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  • Hello, I'm Benny the Blogger: I'm the world's most famous postal employee. My hobbies are snappy quotes, kite flying and publishing. I was born Jan. 17, 1706, but don't call me old.

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