Carrier rallies neighbors to rescue elderly woman

Colorado Springs, CO, Rockrimmon Station City Carrier Debra Patterson

Colorado Springs, CO, Rockrimmon Station City Carrier Debra Patterson

When bone chilling weather recently covered the landscape in a sheet of ice in Colorado Springs, CO, not everyone was fully prepared to handle the frosty blast. One elderly woman was outside her home when she slipped on the icy ground and fell hard onto the unforgiving surface below. Though a neighbor had arrived to render assistance, that person wasn’t able to provide the help the injured customer needed. That’s when a helping hand from a concerned carrier came upon the scene.

Rockrimmon Station City Carrier Debra Patterson was delivering along her route when she heard the call for help. Patterson rushed to the customer and attempted to assist the injured woman up from the ground with the help of the customer’s neighbor, but they were unable to do so. Refusing to give up on the customer, Patterson knocked on the doors of nearby residences and solicited assistance while the neighbor on scene dialed 911. With the extra support, the woman was lifted off the ground and into a chair on the porch where Patterson waited with her until emergency responders arrived.

For her heroic efforts, Colorado Springs Postmaster Sam Reed presented Patterson with a USPS Hero Award. The customer is currently on the road to recovery from a broken hip suffered in her fall.

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