Desperate call for help answered by conscientious carrier

Willmar, MN, Rural Carrier Becky Knutson

Willmar, MN, Rural Carrier Rebecca Knuteson

When Willmar, MN, Rural Carrier Rebecca Knuteson approached the home of a customer while delivering along her route, she heard a distinct cry for help. Knuteson couldn’t see the person calling for help inside the home, so she immediately dialed 911 on her phone.

Shortly after notifying the dispatcher of the situation, paramedics arrived on scene. Both the paramedics and a neighbor were able to make their way into home where they found the customer laying on the floor of the basement. The woman had fallen to the ground and remained there for four days until help arrived.

The customer was so appreciative of the assistance that she thanked Knuteson and first responders publicly in a letter written to and published by a local newspaper. “I am lucky to be here and am so grateful to these angels,” the customer said in her letter.

1 Comment

  1. Anonymous

     /  January 26, 2016


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