Helping Hand for Hard Fall

Omaha, NE, Ralston Station City Carrier Assistant Christopher Ewing.

Omaha, NE, Ralston Station City Carrier Assistant Christopher Ewing.

During someone’s first week at work, a new employee typically concentrates on becoming familiar with the nuances of the job. For Omaha, NE, Ralston Station City Carrier Assistant Christopher Ewing, his first week on the job included helping an elderly customer.

On his fourth day of delivering mail, Ewing heard a woman yelling for help. When he investigated, Ewing discovered that 92-year-old Jean had fallen in her dining room and couldn’t get back up. At the customer’s request, Ewing helped her up from the floor and into an adjacent chair. Jean wasn’t injured from her fall and declined the assistance of medical personnel. She did, however, request her telephone book so she could call her granddaughter to care for her. Before he left, Ewing also picked up Jean’s medication and paperwork that had fallen to the floor during the accident.

“This is the kind of employee that the United States Postal Service needs,” said Customer Service Supervisor Maureen Gadbois. “I am proud to say he is one of ours. Chris did what any kind and caring person would have done in this situation and he definitely upheld the postal image today.”

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