Letters to Customers Go Viral

Glendale, AZ, City Carrier Michael Raymer

Glendale, AZ, City Carrier Michael Raymer

“I’m not high-tech. I write letters – I write letters to my mom and to my brothers and sisters,” said Glendale, AZ, City Carrier Michael Raymer.

After 20 years of service to USPS, Raymer is retiring at the end of this month. He wanted to share his deep appreciation for the opportunity to provide customers with dedicated service, so he wrote a letter to each one along his route.

“It has been a privilege and a pleasure to have been your letter carrier for the past thirteen and a half years,” Raymer said in his letter.

One of his customers posted the letter to Reddit, and soon afterwards, Raymer’s kind words went viral.

In his interview with local media, Raymer talked about the one thing he’ll miss the most about his job.

“I’m just going to miss the people – these people are so kind and we all get along. I hope I’ve made a difference and I’ve left an impression on somebody,” said Raymer.

In the sharing of his letter with Reddit, and the many people who have since read it world-wide, customers indirectly had the opportunity to tell Raymer just how much they’ll miss him.

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