Birthday Surprise

Birthday surprise

USPS employees often form a bond with customers that transcend business transactions. For one particular customer in Albuquerque, NM, that experience was enhanced with cake and coffee.

Minnie is a regular customer of the Business Mail Entry Unit. She routinely sends a monthly newsletter through the unit and enjoys the opportunity to speak with the staff.

“This wonderful group of ladies and gentlemen are the best and most efficient people that anyone would be proud to work with,” said Minnie in a recent email.

In a recent discussion about her age with the staff, Minnie told them she recently celebrated her 91st birthday. When she returned the following month to send her monthly newsletter, the employees had prepared a birthday celebration for her and sang happy birthday when she entered the facility, provided her with cake and coffee, and presented her with a Jazz Forever poster signed by the entire staff.

“I feel very special, and that memory will forever be in my heart,” said Minnie.

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1 Comment

  1. grannybunny

     /  April 1, 2015

    What a heartwarming story. There are many such stories of warm relationships between Postal workers and their customers, all over America.

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