Parcel Lockers Open for Business in Seattle

Seattle Letter Carrier Berhane Solomon scans a parcel destined for an Amazon.com locker.

Seattle Letter Carrier Berhane Solomon scans a parcel destined for an Amazon.com locker.

Online retailer Amazon.com has launched a pilot program for parcel pickup at 12 sites throughout the Seattle, WA, area. One of the key’s to Amazon’s success in this venture is its strong partnership with the Postal Service.

When Amazon.com customers choose a secured locker site for delivery of their purchases rather than a home or place of business, their parcels are sent to the postal delivery unit nearest the locker of choice. Packages are then delivered to the appropriate locker location and scanned by the carrier via an access terminal in the front of the unit. The locker system accepts the delivery and a door on an appropriately sized locker unit opens automatically for the carrier to place the item inside.

A customer can retrieve the package from a locker by scanning the number or barcode received online. Upon receipt of the code, the corresponding locker door automatically opens, giving a customer access to the parcel.

The new system is designed to enhance both the convenience and speed by which Amazon customers receive their packages.

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