Postal Hero

City carrier saves customer from chilly fate

On January 10, Pueblo, CO, City Carrier Rod Downey was recognized for the extraordinary care and concern displayed for one of his customers.

While delivering on his route, he noticed a customer lying on her porch. She had fallen and been incapacitated for more than 20 hours with temperatures below freezing.

Downey acted quickly to get the customer inside the home, called 911, and stood with her until emergency responders arrived.

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