City Carrier Saves Customer from a Chilling Fate

City carrier saves customer from chilly fate

When Pueblo, CO, City Carrier Rod Downey was delivering mail along his route, he had no idea that he was about to become someone’s guardian angel.

Louise Grebenc had been out on her porch when she fell and couldn’t get up. She hoped that someone would come along and rescue her, but after remaining on the floor for 20 hours in 30 degree weather, her optimism of rescue had all but faded away. That’s when she encountered a welcome, familiar sight.

Downey came across Grebenc while carrying out his duties, and he immediately rendered assistance. After assessing her situation, Downey entered Grebenc’s home, called 911, and stayed with her until emergency responders arrived.

Grebenc is so grateful for Downey’s assistance as well as his bravery and compassion that she sent a letter to his supervisor expressing her heartfelt thanks.

“This is a great example of how dedicated Rod is to his customers,” said Customer Services Supervisor Michael Santistevan. “He looks out for people in the local community and they appreciate his watchful presence.”


1 Comment

  1. Grannybunny

     /  February 21, 2014

    Wow, 20 hours in 30 degree temperatures; it is truly a miracle Ms. Grebenc survived!

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