Holiday Premium Shipping

Holiday premium shipping

During the 2013 holiday season, two major shipping companies had difficulty keeping up with the overwhelming demand of online purchase deliveries. With many packages delayed until after the holidays, customers receiving items from those companies weren’t pleased.

Both UPS and FedEx realized the extensive demand for online shopping was greater than they anticipated during December 2013. While they will undoubtedly adapt to accommodate the expected growth in Internet-based shopping for the 2014 holiday season, could such demand once again outpace even the most optimistic of projections?

One idea that’s been proposed by some to compensate for increased holiday volume is to add a seasonal fee to shipping costs. The fee would be in additional to standard shipping charges incurred during non-peak shipping times.

Such a fee wouldn’t be unique as the airline industry has tried it the past, but customers already facing a recent increase in charges are not likely to embrace the additional expense. Still, if the added charge means the difference between receiving a package before or after the biggest days of the holiday season, the charge could be seen as a begrudgingly necessary expense.

Do you think customers are likely to accept a small seasonal charge from their favorite shipping company to deliver items before the biggest days of the holiday season or would they be more likely to switch to another shipper to avoid it?

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3 Comments

  1. Grannybunny

     /  February 11, 2014

    Alot of the “free shipping” offered is ground. People frequently do upgrade to more expedited shipping, in order to ensure that items get delivered by a certain date. However, I do not believe that USPS should add a seasonal surcharge onto our normal shipping rates. Our lack of added-on surcharges is one of our competitive advantages over our private-sector competitors.

  2. Anonymous

     /  February 12, 2014

    all boils down to convenience…

  3. Jonn

     /  February 12, 2014

    I try to get Christmas shopping done before Thanksgiving, but time and money aren’t always in alignment with that. Would I pay a few extra bucks to ensure arrival before Christmas? You bet. Don’t let the shippers know that though or they’ll grab the ball of fees and run with it.

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