Falling Demand Forces Shift in Delivery Days

Falling Demand Forces Shift in Delivery Day

For many postal customers, receiving mail six days each week has been a welcome sight every since the first letter was pulled out of a post box. As changing customer demands necessitate new business strategies, one postal organization is seeking to reduce the number of days they deliver mail to three per week.

Like most postal organizations, New Zealand Post is under financial pressure as it sees the need for its letter delivery service falling steadily each year. Increased automation efforts and self-service kiosks have helped, but reductions in revenue have outpaced efforts to compensate for the loss.

To help reduce costs even further, New Zealand Post is seeking to modify their Universal Service Obligation to decrease the number of days it delivers mail from six to three. Currently, they are required to deliver mail to 95 percent of addresses six days per week. The new proposal seeks to adjust that to 99.88 percent of addresses three days per week.

What do you think are some of the advantages or disadvantages of reducing mail delivery to fewer than six days per week?

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3 Comments

  1. AW

     /  March 11, 2013

    a schedule of 3, 12-hr. days would be ok with me.

    • Anonymous

       /  March 12, 2013

      Some city carriers are doing that now in our office except it’s 4 and 5 days a week.
      I ask if they are shorthanded and they just laugh !!

  2. Anonymous

     /  March 12, 2013

    As a postal customer I don’t think I would like only 3 days. It would limit what I would want to mail (too long getting places) and probably force me to use alternative methods of delivery. Would it really accomplish anything?

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