Hello Kitty Makes Grandmother Giddy

Hello Kitty

When a 5-year old girl moved away from her grandmother in Midvale, UT, to attend a hearing rehabilitation center in Missouri, the separation was bitter sweet. Thanks to determined efforts by postal employees, that little girl was able to communicate with her grandmother in a special way.

Born without hearing, Katrina Jensen received a cochlear implant at the age of 5. When she received a scholarship for the Central Institute for the Deaf, she and her family moved to St. Louis, MO, to attend the school. While the move has improved Katrina’s ability to communicate with others, her time with Kay Jensen, her grandmother, has been limited.

Late last month, Katrina sent her grandmother a letter in a Hello Kitty envelope. Kay’s address was written in yellow ink and was difficult to read, but the Postal Service delivered the special message of greeting, even without postage on the envelope.

Kay was thrilled to receive the letter from her granddaughter, and was grateful to the Postal Service for going the extra mile in making sure the warm message of love from a little girl reached her grandmother’s heart.



  1. Grannybunny

     /  February 6, 2013

    Nice story, combining “the Mail Moment” with the everyday occurrence of Postal employees going above and beyond the call of duty. Thanks!

  2. Anonymous

     /  February 7, 2013

    I wonder if it was postage due?…

    • Grannybunny

       /  February 7, 2013

      Speaking as a grandmother, I’m sure any amount of postage due would have been well worth it! 🙂

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