Pack and Ship

Time is a precious resource that seems to become scarcer with every passing year. Increasing demands on our time and greater reliance on staying plugged into our technology leaves fewer opportunities to enjoy many activities that were once part of a full lifestyle. One of those activities receiving less attention every year is packaging items for shipping.

Whether it’s sending a sweater, a new DVD, or the latest tablet PC to a friend or loved one, finding the time to come across the right gift and buying it is difficult enough. Finding the time to package and ship it to its destination can be almost impossible for people with multiple demands on their time. Gift card sales have been on the rise as a result, though they lack a personal touch that finding the right gift to send to someone can offer.

A pack and ship service could be an option for busy people who would like to send something more personalized than a gift card. An individual could take an item to a retail counter, hand it to an associate and pay to have the item packed and shipped to its destination. It saves the individual the time it takes to package the item and it would ensure it was packaged correctly to prevent damage.

FedEx and UPS currently offer this service at their retail locations to ensure its time-conscious customers can still send packages even with heavy demands on their schedules.

Do you think this is something the Postal Service could offer?



  1. Grannybunny

     /  November 15, 2012

    I think pack and ship is a service that absolutely should be offered by the Postal Service, especially since we need new sources of revenue and are excessing clerks. In fact, it is already not unusual to see Postal employees assisting customers with packaging, say by offering suggestions — including what containers and padding to use — applying additional tape to inadequately-sealed packages brought in for mailing, etc.

  2. Yes, excellent idea if you have the personnel to do the packing and shipping. Don’t ask clerks or carriers to do it. However, the USPS thinks we’re in a crisis and just have thousands of employees just sitting around doing nothing so this would be a nice new revenue stream to employ.

  3. Anonymous

     /  November 16, 2012

    I may sound like a great idea but at what cost to our other services? Are you going to charge the customer? Who are you going to have do it. We are already cutting staffing to the bare bones and while I like the concept I think there are many details that would have to be worked out.

  4. PO Clerk

     /  November 16, 2012

    Yes I do think this would be a good idea! As a long-time window clerk I have had to help many customers repack packages because they have no idea how to properly pack packages for shipping and I often made the comment to my PM about how we should charge for this service, I really think most customers would gladly pay for this service. I cannot tell you folks how many times packages have come in to me that are closed with only scotch tape! And then the blank stares back to me when I have told them they will need to purchase a roll of shipping tape just to close one box. I’m sure they would have gladly paid a couple dollars for me to tape it closed and they could be well on their way out the door. Good idea long overdue!

  5. Anonymous

     /  November 16, 2012

    I think it is a great idea! Make it a seasonal offering and hire part time employees to do the job. It is a win, win situation.

  6. Grannybunny

     /  November 16, 2012

    I meant to also mention that some customers have said they would gladly pay for giftwrapping service for presents — before they were placed in the final mailing boxes — too.

  7. anaonymous

     /  November 16, 2012

    this is a service that could really help the postal service year-round. Many times customers haven’t got a clue as to how to properly wrap a package and this way it would insure proper packaging and safety of goods. It also would provide a place to slot empliyees that are currently on standby or in limbo waiting the fate fo their job.In these hard times any new inovation for us would be a win win

  8. Jonn

     /  November 19, 2012

    I know I’d use the service. I suck at wrapping stuff, and it’s almost embarrassing handing a gift to someone when it’s wrapped like a monkey did it while blindfolded and riding in the back of a truck with bad shocks driving down a long stretch of train tracks in the middle of a hail storm. Yeah, it’s that bad.

    • Grannybunny

       /  November 19, 2012

      Dear Jonn:

      Two words, my friend: gift bags! 🙂

  9. Anonymous

     /  November 22, 2012

    I always wondered why we were not doing this?

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